DUDU7 PIP issues

wwest2

RioG Take out of the files in the folder and leave the files only.

RioG

wwest2 Well, that was a saga! I think it's done and upgrading. Thank you for being patient! I really appreciate it 🙏

RioG

Well...not sure if anything has changed. PIP still not working for me. Screenshots for ref. Appreciate the support though 🙏

RioG

wwest2

RioG Select PIP in Layout - Home Layout mode(I think it was called like that) if it was set as Navi.

RioG

JhonnyD

It does not work automatically. You have to select the pip1, pip2 and pip3 shortcuts in all apps.

JhonnyD

Ich meine da wo du alle Apps hast. Da gibt es eine Verknüpfung für pip1, pip2 und pip3

RioG

JhonnyD Yes I get that Jhonny....I have set them in the PIP setup section in the pics and mirrored them in the bottom toolbar. I had it working before the update but not sure why its playing up now.

RioG

RioG the

bottom 3 widgets are the pip selected ones

JhonnyD

Ok. Sorry. Maybe someone els had the same issue and can help.

RioG

JhonnyD All good Jhonny, appreciate your efforts 🙏

MihaiFlorin

RioG Try to move the slider in the attached picture to the left. See if anything is happening.
That slider adjusts the size of the PiP windows. If it's all the way to the left, this means that you'll have only PiP 2 app on the screen. Do you have Waze set as dual PiP app?

MihaiFlorin

MihaiFlorin I mean to move the slider to the right. It is already on the left side. @RioG I am in holiday, and I cannot access any DUDU device. Otherwise I would make a video. I promise you that I will make a video as soon as I get in touch with a DUDU device.
@JhonnyD When you use dual PiP, don't you have a slider between the two windows? Try to move it to one side and you'll have single PiP. But I bet you know what I am talking about.

JhonnyD

Is it maybe because the widgets are on the left side?
I have mine at the bottom.

picasso1850

I am getting better learning about and configuring my dudu7 PiP properly. I just learned when you change default app it needs a reboot to take place. It would have been a much better user experience if written documentation for the dudu7 was available. This relates to all functions, features, and how to configure modules like PiP. An FAQ that properly outlines how to update OS, including all the little gotchas. The hardware means nothing if the user experience is challenging right out the gate.

Still have problem where navRadio and navigation sounds do not work together. Navigation voice is working good with spotify and waze but I wasn't a regular spotify user so its unfortunate.

MihaiFlorin

picasso1850 This would be very difficult as the Dudu OS is changing almost all the time. You are not the only one that complains about this. The wiki guide helps a bit. But not that much. I had the same problems as many of you here had. But you must take in account that it was specified from the beginning that the software is in a "beta" mode and suffers continuous changes. Let's hope that after the OS gets out of the beta phase, the Dudu team will start working on some written documentation.

picasso1850

MihaiFlorin Respectfully do not agree with this position. There is a difference between an OS with bugs that require community support and triaging to flourish, and proper documentation for basic setup and configuration, including common issues and an FAQ. This would empower the user and help the developers to work as a team.

I understood and accepted the former challenges but the latter creates problems internally as well as externally. Internally when you hire a product specialist who is unable to ramp up or lean on documentation for self guidance, and externally whereas the consumer experience is the most important for business sustainability. Every function and setting needs to be specifically defined for both of these groups. A fair percentage of the dudu7 device has user clickable (?)option next to defined fields to help guide the user on what the setting does..... at the very least that needs to be for every setting, regardless of what will change in the future with new releases.

MihaiFlorin

picasso1850 Respectfully I disagree with you. When you buy a phone do you get a manual for every setting? No you don't. Nor a description. I know that the learning curve of Dudu OS could be very steep sometimes, but it is the same thing as with the phones. You have to play with the settings to see what every setting does. And most of the settings that don't have the explanation sign (?), have a very easy to understand graphic description. You have the wiki guide. May I ask how many times have you read it? Because like Dudu, many electronics producers do not provide a manual anymore but simply a QR code that takes you to the online version of the manual. I don't know if you owned other Chinese head units before. But believe me that the wiki guide is much more complete than what you get with the other brands. For the bugs you have this forum or the Telegram group where the community is much bigger and I bet you'll find your answers much faster there than here. But it is everyone's choice.

picasso1850

MihaiFlorin Of course every smartphone manufacturer creates an owners / users manual before shipment to consumers. I can't think of one electronic device that doesn't come with a users manual, physical or online.

I have read the wiki many times, in many different languages, since it is not a standard wiki across all languages....which is another example of poor deployment. I have never owned an android head unit but the main reason I selected Dudu was due to active software management. But I also think Dudu is sold as a premium product so it should be polished on all levels. 🙂

RioG

MihaiFlorin I must say the Mekede customer service is fantastic. I have consulted twice and they are patient and very prompt in trying to sort any issues. I managed to get PIP working properly by doing a factory reset and re-configuring. It is now working perfectly and I have a better understanding on how to set it up. I must thank you and others for also sticking with me when I had questions and appeared clueless! Everyone was very patient and courteous - thank you! I had a no-name Navi device before this and the customer service was non-existent, they were horrendous. I would highly recommend Mekede and the DUDU7 - it is awesome! I agree with @picasso1850 in that a basic physical manual to set up the basics would be a great start, or at least some short YouTube tutorials. The ones available aren't very good. Thank God for this forum! It has been fantastic for me.

surfer63

MihaiFlorin
I am sorry, but I disagree as well.
Every phone has a manual that describes most of the Android settings, and the specific settings for that phone.
But as such it doesn't matter whether you get a manual with your phone or not.
The point is that when you buy a car, you always get a manual and somethimes even a separate "multimedia" manual (I am used to that for VAG cars). This unit is for cars, it is not a phone although it runs Android.
These dudu7 units position themselves as the top off Chinese units. They should come with a good manual for the Dudu Settings.
Dudu changes fast but not constantly. And it is already an age old rule that programmers should document and that "documenters" should use this to write user documentation. Unfortunately that is not the case here (and not in many other areas either, so dudu is not alone here). Some Settings screens have changed at large, but are now relatively stable. The wiki pages sometimes were not updated since 18 April.
Dudu already created quite some informative small videos on youtube by Xiaoze. This is really a good thing, but these should also be replaced by others when settings really change.
What indeed can be said that it is still beta, but documentation should indeed improve.
I even think that users would want to help in case. It could be wikipedia based with a moderator. If the moderator approves it can become live.

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