DUDU7 PIP issues

RioG

Hi, I have recently updated to the latest firmware 240927, my PIP no longer works and I am receiving the following error message "Dual PIP conflicts, dual PIP is disabled by default".

dudu-langzi

RioG PIPThe conflict is that you set the same PIP in two places.

JhonnyD

You have set pip2 Waze AND dualpip Waze.
That doesn't work.

On dualpip you have to set the app you always want to see.
pip1-3 other apps

RioG

JhonnyD Apologies, 1st time poster 😳...changed the settings and still no luck 🤦

MihaiFlorin

Like @JhonnyD says you cannot have the same app in two PiP windows at the same time. And please provide your system info when you report a bug/error. Please read this link on how to report bugs.
https://forum.dudu-auto.com/d/14-how-to-give-correct-feedback-on-bugs

MihaiFlorin

RioG You have 7870. Update to the latest version which is 1008 not 0927. No need to apologize.
You can find it here
https://forum.dudu-auto.com/d/410-duduos-dudu7-global-241008-update

RioG

Apolo

MihaiFlorin I've followed the link and it won't install. I may have the updated firmware already? The steps I have taken are:
1 download the firmware at your link
2 attempt to install by using OTA app and selecting manual install
3 error message as per photos appears
Not sure what I'm doing wrong 🤦🙏

dudu-langzi

RioG Extract the system upgrade package to the root directory of the flash disk, and the flash disk will be automatically upgraded when it is inserted.

RioG

dudu-langzi the unzipped folder or zipped? The PIP has been changed and is not duplicated, still has conflict (unless I'm missing something obvious but can't see it)..

wwest2

RioG Copy the files only after unzipping, not the folder.

RioG

Ok...this is what I have on a usb stick. Please feel free to explain to me like I'm an idiot because although I have tech experience this is confusing me. What do I do next please?. One photo is before extracting the next is the extracted (on usb)

wwest2

RioG Copy the files inside the folder to the root of USB. If you want to keep data, then delete the updatecfg.txt file

RioG Im also not sure what is meant by "latest version 1008 and not 0927

Well, for 7870, the latest version is 1008, and for 7862, the latest version is 0927. I guess the person tried to tell you this so that you don't have to be confused.

RioG

Im also not sure what is meant by "latest version 1008 and not 0927". I can't find that anywhere 🤦

RioG

wwest2 Thanks mate but I'm still lost. The second photo has the folder contents on a usb stick. Where is the root of the usb stick? What does that mean? Sorry to be a pain in the a*#se but I don't follow what I need to do

wwest2

RioG Take out of the files in the folder and leave the files only.

RioG

wwest2 Well, that was a saga! I think it's done and upgrading. Thank you for being patient! I really appreciate it 🙏

RioG

Well...not sure if anything has changed. PIP still not working for me. Screenshots for ref. Appreciate the support though 🙏

RioG

wwest2

RioG Select PIP in Layout - Home Layout mode(I think it was called like that) if it was set as Navi.

RioG

JhonnyD

It does not work automatically. You have to select the pip1, pip2 and pip3 shortcuts in all apps.