• HW Installation Support
  • Exploring the problem of popping sounds

McDudu If there is no connection, then it is not controlled by the AMP line. If I unplug the CANBUS box, will there be sound from the speaker?

    dudu-lai My harness did not come with an exposed ACC wire.

      VishBK

        dudu-lai I should depin this from the canbus connector?

          VishBK Yes, remove PIN9 and test the stereo for sound. If there is no sound, PIN9 on the CANBUS side controls the AMP on, then connect the AMP C cable from connector A to the CANBUS box end PIN9

            dudu-lai no. Without the canbus you get no sound , the Subaru outback with Harman kardon amplifier required Canbus to get audio with after market headunits. Here is the pin diagram for the original harness

            Regards

            dudu-lai should i remove this Amp C connection from my harness since you mentioned this amplifier is not controlled via this cable? and what is the solution in this case. I have had 2 different Android Based headunits in the pass on my subaru outback connected with the same cambus and harness combination and they did not cause the thumping or popping noise on boot. so i can confirm this is possible i just dont know with the DUDU7 what is the fix here. thanks for your feedback and support.

              McDudu
              I'm interested in this as well. I have 2016 Subaru Outback with the HK system as well. I don't have issues with the popping on startup but the sound is terrible past mid level with lots of popping and static. Sounds as if the OEM Amp is over powering the speakers. I'm curious if the AMP is wired correctly or not.

                McDudu Is there no sound when the power supply ACC is disconnected from the CANBUS terminal?
                If there is no sound, you can disconnect the power supply of ACC from the CANBUS terminal and then connect the CANBUS terminal using AMP C.

                  dudu-lai
                  so you are basically trying to control the powering of the oem amplifier using the C control cable. my CANBUS options do not show this power management control for the amplifier. see attached pictures. the hardware i am using is simple soft xp. I will have to take the headunit apart again to try this, please confirm . (side note , since i lasted posted , I updated the headunit to 3.5 beta 3. did not solve any of my issues. so i factory reverted back to 3.5 december release. so right now the unit is in clean state no mods.


                    McDudu I will reconfirm with the engineer next Monday

                    Bradha333 Same issue with my subaru 2017, you have to keep the volume super low or your speakers start crackling, and they can get damaged. This is definitely an issue with double amplification. i have lowered the power output dudu7 amp is using but then then issue is the sound is too low. and some songs with different audio levels come at a ok level, others you cant hear and then you get one that blows your speakers. This also creates additional issues if you enable sound profiles. or have the road noise based audio correction features on. I think the answer here would be to be able to disable the Dudu7 internal amp. This is something i have done with other android based headunits in the past which has solve this issues, allowing you to still use equalization and pass the signal to the OEM harman kardon amplifier without pre amplification on it. but i have not found any way to disable the internal dudu7 amp. just lower its sound output which is still pre amped.
                    Maybe someone here knows if there is a way to disable the internal amplifier, and another benefit of that is lower temperatures on the dudu7 itself which is a plus.

                      dudu-lai Removing PIN9 stops the sound, but connecting it to the AMP C cable and updating the MCU does nothing.

                        VishBK Have you connected PIN9 on the CANBUS terminal to the AMPC cable?
                        Do you have a photo?

                          dudu-lai Yes, but I put it back into the CANBUS harness because I needed sound.

                            VishBK
                            Is that so?

                              I am using a DUDU7 head unit in a Mazda 6 GJ with BOSE amplifier. I experience a "click/pop" sound in the speakers (especially the center speaker) during device startup and reboot. This issue happens regardless of power or wiring configuration (AMP CTRL wire is stable at 11.2V). I have tried several grounding methods, RCA rewiring and filtering, but the click persists.

                              I saw on the DUDU forum that some users had similar problems and received a new MCU firmware version which helped eliminate the click/pop.
                              Could you please help me with that as well?

                              Here are my MCU/firmware details:

                              Let me know if you need any additional information. Thank you in advance!

                                McDudu
                                Thanks, I've tried messing with all of the EQ settings including power regulation which like you said only makes the volume too low. At this point this is basically unuseable at highway speeds in the Outback with the HK system. If they're unable to resolve this I'll just go back to my OEM headunit that actually sounded decent.

                                I think you're onto something though, one of the amps needs to be disabled somehow.

                                dudu-lai Yeah I have it connected directly into the connector without cutting the existing wire.

                                  McDudu
                                  Can you adjust the amplifier settings in Vehicle Information?