Request for Compatible Firmware/MCU Update – UIS8581A Android 14 with CAN-BUS Issue
Dear Support Team,
I am reaching out to request your assistance regarding a CAN-BUS compatibility issue that occurred after updating my head unit to Android 14. Since the update, the system no longer recognizes the CAN-BUS module of my vehicle (VW/Skoda/Seat), and the unit does not power off automatically when I turn off the ignition.
Below are the technical details of my system, so you can verify compatibility and provide any necessary firmware, MCU update, or configuration files to restore proper operation:
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System Information:
• Android Version: 14
• RAM: 8 GB
• ROM: 128 GB
• CPU: 8 cores
• System Platform: UIS8581A
• CAN Version: Raise > VW/Skoda/Seat > VW-SKODA_R01
• CAN Info Version: 24.0.1.20250430
• System Build: ZA_2025.02.26.12_6_6826
• MCU Version: ZA001-23.12.22_409
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Issues encountered after the update:
1. The system no longer recognizes the CAN-BUS module (no steering wheel controls, door/lighting data, etc.).
2. The unit does not shut down automatically when the car is turned off.
3. All CAN-BUS functionality was working properly before updating to Android 14.
Please kindly provide:
• A compatible version of Android 14 firmware or ROM that fully supports my current CAN-BUS configuration.
• Or, an updated MCU version that restores CAN-BUS communication.
• Alternatively, a stable previous Android version (12 or 13) that ensures full CAN-BUS functionality.
I would greatly appreciate your support in resolving this issue. Looking forward to your response and any download links or instructions you can provide.