Unable to use bluetooth. Dudu media playback crashing on phone bluetooth connect

RogerF

do you know if a update will come to fix the problem with this issue. I have tried everything to get my siriusxm bt radio to work on bluethooth on my dudu4 stereo, it will connect but disconects after about 5 seconds

valik4767

DUDU-Meng , yes, Bluetooth is updated. But the problem still exists. I wrote the description of the problem in the previous message.

valik4767 But I'm still have the problem. After connecting the device to Android Auto when I listen to Youtube Music it freezes every 3 seconds. I think the problem is with Bluetooth that tries to reconnect every 3 seconds for some reason. Here is what I see on my Google Pixel 7 Pro device.

DUDU-Meng

valik4767
Are you using DUDU6 or DUDU7?

DUDU-Meng

valik4767
Bluetooth firmware update to fix Bluetooth music connection issues. Please update and try again.

cq134-s2-dudu6-v22-20250612.7z

1MB

valik4767

DUDU-Meng DUDU6.

jweber018

Hi! I'm having bluetooth problems too (DUDU7), but when I try to download the Bluetooth Firmware update it keeps getting stuck in "Pending". Do you have the file for downloading manually for DUDU7?

Thank you so much! You guys have an amazing product.

reg66

jweber018
I can't recall exactly as it was some time ago I updated the Bt firmware, but I think I remember mine being stuck too. I think when it was pending I hit either pause or cancel and then had the option to continue (or words to that effect). After continuing it downloaded and installed fine

RogerF

are we going to get a fix for this bluetooth problem with dudu 4? I tried my sirius bt radio on another brand of android stereo and it worked with no problems, so the problem is in the software for the dudu4. can we please get a fix.

jweber018

reg66 thanks for the reply reg66! In my system there does not appear to be an option to either pause or cancel. It just shows the "Download" option and when I tap it, it never starts.

reg66

jweber018
Oh ok. I'm fairly certain I had a similar issue. What happens if you click the 'pending' sign/icon?

Are you able to send a screenshot? Maybe that'll jog my memory

DUDU-Meng

Rangerranj
The call function of Android Auto still requires Bluetooth communication. Are your Android Auto and Bluetooth connected at the same time?
If both are connected, please check whether the phone switch is turned on in the Bluetooth pairing settings on your phone.

jweber018

DUDU-Meng could you please share the firmware update for DUDU7? My unit won't download the update via the OTA app

valik4767

DUDU-Meng, thank you so much. The problem was fixed on Dudu 6.

RogerF

can we get a update for dudu4 to fix the conection issue

DUDU-Meng

RogerF
DUDU4 does not have Qualcomm 3031 Bluetooth mode and does not support separate Bluetooth firmware upgrades.

DUDU-Meng

jweber018
https://drive.google.com/file/d/1ewTCAMLNY99HeJtK7yr0bZ0sq3z2IwMA/view?usp=drivesdk

jweber018

DUDU-Meng sorry, I might have not been clear with the request, is this the bluetooth firmware update? or the complete DuduOS update?

DUDU-Meng

jweber018 system firmware

jweber018

Yes sorry, I need the bluetooth file for dudu7 if you can provide it. Thank you so much!

DUDU-Meng

jweber018
https://drive.google.com/open?id=12yfmklVQSjZG4G9jLYDw0XzNF1DbkHzC&usp=drive_fs

jweber018

DUDU-Meng meng, sorry for insisting, I think you sent me the MCU update, not te BT Firmware update. Also when I try to install it, it gets stuck at "installing, please wait".

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