• Bug Feedback

  • Cannot connect to IPhone hotspot

Hi
[1] I cannot connect to Iphone Xs hotspot from dudu7, i've reset different network settings on both devices, restarted them with no luck. Im using latest updates etc.
[2] https://drive.google.com/file/d/1P3zPLlPBzIHGWCLP1pv6cjMEuPWIQIjm/view?usp=drive_link
[3] Here is youtube video of this issue. https://www.youtube.com/watch?v=7OpsvsEFc0U

Hey,

If you have tried resetting the network settings in both the head unit and iPhone, I can only suggest to try the following if not already:

Restart iPhone - a simple restart may refresh the iPhones networking functions

Maximise Compatibility - on the iPhones hotspot settings, toggle the maximise compatibility setting to the opposite that you currently have set

I've tried that several times, there is something on the unit side that prevent acceptance of iphone ip address. Im pretty sure iphone side is fine because i've connected to several other devices including android and it was fine.

Is the hotspot on the phone 5g or 2.4Gwifi?

I think Iphone hotspot can work with both 5g and 2.4G, depends on device its connecting too.

Test it out using only 5G wifi

As I mentioned before connecting to different Wifi 5g and 2.4G networks works fine, but connecting to iPhone hotspot doesnt work.

Look at the IP address of the iphone hotspot.
Then set up a static IP to link to the hotspot and try it

I've tried to connect with static IP, it showed "connected" for a second and keep recconecting again and again, even with "Auto-reconnect" off. Check this video. I've tried to connect other devices to my iphone hotspot with the same settings, and they all connecting fine.

    I'm trying to reproduce this for you, but we have an iphone X max here that has no problem turning on the hotspot, and the DUDU7 can connect successfully!

    Help grab a YLOG. Let's analyze the problem.
    YLOG crawling method

      boogiboy
      Are you using VPN on your iPhone? Having "some" VPN connection over your network connection can also break proper hotspot functionality (same for Android).

          • caolz

          • Post #13
          • Edited

          boogiboy
          When connected to the phone hotspot and then automatically disconnected, check the hotspot status of your DUDU7 device to ensure it is turned off.

            I’m experiencing the same issue. Iphone 15 hotspot works great, xs max will not obtain IP

              surfer63 I dont have any VPN.

                DUDU-Meng Sure, will try to output that log.

                  • DUDU-Meng

                  • Post #17
                  • This post is in 中文

                  Kasper618 If it's convenient, please help catch YLOG together.

                      DUDU-Meng Here is my ylog and anr while i was trying to connect. Ylog, Anr, Spec
                      https://drive.google.com/file/d/1gygpTOjvSmxzDrQvpoQBk1p7K7WQwjD3/view?usp=sharing
                      https://drive.google.com/file/d/1C2RY16V39FunO4ZTHs8lyW-n1OpxuIIZ/view?usp=sharing
                      https://drive.google.com/file/d/1P3zPLlPBzIHGWCLP1pv6cjMEuPWIQIjm/view?usp=sharing

                        7 days later

                        @DUDU-Meng any progress on this one using my Log files above?

                          I'm sorry. There are no results yet.
                          Please be patient.