Sound issues | Kia K7 2016 | no CANBUS profile works properly

qwertykolea

Good day!
I'm experiencing sound issues — no CANBUS profile works properly with my car's audio system.

Car: Kia K7 (K700) Hybrid, 2016
CANBUS module: HY-SS-04
Audio system: Actune

What works fine (only with CANBUS profile: XP(simple) - Hyundai/KIA - K5 - 2016):
→ Steering wheel buttons
→ Door open status
→ Parking sensors
→ Climate control

Main issues:

Profile: XP(simple) - Hyundai/KIA - K5 - 2016
→ Sound is very quiet
→ Either only front or only rear speakers work
→ Strange beeping/pitching noises appear while braking, moving slowly, or reversing
Profile: XP(simple) - Hyundai/KIA - Sonata9 - 2016.HIGH.AMP
→ Sound is almost perfect
→ But volume control does not always work
→ Volume often changes on its own — sometimes too loud, sometimes too quiet
Profiles:
XP(simple) - Hyundai/KIA - Sorento - XP(H)
XP(simple) - Hyundai/KIA - Sorento - XP(AMP-35)
XP(simple) - Hyundai/KIA - IX45 - XP(H)
→ Sound is decent but not as good as with Sonata9 - 2016.HIGH.AMP

Is it possible to create a custom CANBUS configuration for Kia K7 2016
that uses the audio settings from Sonata9 - 2016.HIGH.AMP,
while retaining all other functions (steering buttons, doors, sensors, climate, etc.) from the K5 - 2016 profile?

I'm ready to provide any required technical data if needed.

Photos:

dudu-lai

qwertykolea Select the sound profile you think is perfect. Volume Problems Recording CANBUS Logs
https://forum.dudu-auto.com/d/846-how-to-give-correct-feedback-on-canbus-errors

qwertykolea

dudu-lai

log-2025-05-23-0.txt

108kB

Hello, this is canbus logs from my car with canbus profile: XP(simple) - Hyundai/KIA - Sonata9 - 2016.HIGH.AMP

dudu-lai

qwertykolea The video also needs to be recorded.

qwertykolea

dudu-lai
Hello sorry, here is canbus logs and videos: https://www.mediafire.com/file/o3bl5gm049kfnw0/Report-Dudu.zip/file
log_2025-05-24_0.txt - canbus logs
video_2025-05-24_11-00-40.mp4 - screen record
VID_20250524_110243.mp4 - here I want to show delay between pressing volume up/down and when sound actually get up/down.

dudu-lai

qwertykolea The video is very detailed, could you please provide information on the DUDUOS version and if you have a picture of the CANBUS bus box, that would be great!

qwertykolea

dudu-lai
Hello,
Duduos 250519
And I have only this photo of can module.

dudu-lai

qwertykolea Is it convenient for you to shoot a version of DUDUOS? The engineers are going to add fixes to the configuration software for the version

qwertykolea

dudu-lai
Do you mean photo with all dudu device information?
Is it here:

dudu-lai

qwertykolea Yes, thank you for the information, I've submitted it to the engineers

dudu-lai

Hello, Engineer Reply
The following profiles should all have the delay you describe, they are adjusting the OEM AMP volume (the DUDU output volume is fixed and does not adjust the DUDU volume), and since the OEM AMP volume is adjusted incrementally, there will be a delay.
Sonata 9 - 2016.HIGH.AMP
Hyundai/Kia - Sorento - XP(H)
Hyundai/Kia - Sorento - XP(AMP-35)
You can select Hyundai/Kia - K5-2016-HIHG, DUDU and stock AMP volume to be adjusted separately and individually at Vehicle Information - AMP Settings - Car Volume - Separate Individual Adjustments. Try it and see if it improves?

qwertykolea

dudu-lai
Hi dudu-lai
I've tried all configuration on section Hyundai/Kia, and discovered that for my car(Kia K7 (K700) Hybrid, 2016) best is:

for sound is XP(simple) - Hyundai/KIA - Sonata9 - 2016.HIGH.AMP
for other things(Steering wheel buttons, Door open status, Parking sensors, Climate control, etc) is XP(simple) - Hyundai/KIA - K5 - 2016

But anyway, I have recorded profile that you recommend.: https://we.tl/t-og7Aj4lDsA
log_2025-05-25_0.txt - new canbus logs
video_2025-05-25_20-36-58.mp4 - screen recording directly fron DUDU7
IMG_9926.MOV - recording, where I show you how I set up this profile, how music and A/C are "working".

dudu-lai

qwertykolea Select Hyundai/Kia - K5-2016-HIHG Sound seems low?
Sonata 9 - 2016.HIGH.AMP profile: there is a delay issue when DUDU sends a command to the XP CANBUS box to adjust the OEM AMP volume, XP says this is normal (the stock AMP needs to be adjusted one level at a time), you may want to try another brand of CANBUS that may not have this issue!

qwertykolea

dudu-lai
Hello, thank you for your advise. Could you recomend another CANBUS for my car Kia K7 (K700) Hybrid, 2016(from Korean market)?

dudu-lai

qwertykolea Maybe you can try Raise, I found the Kia K7 option on the Raise list.

qwertykolea

dudu-lai

Yes, I've seen it, but which one exactly.
I've googled and find out that raise rz-12; raise rz-13; raise rz-14; works generaly on Kia cars, but I'm not sure what is the best for Kia K7 (K700) Hybrid, 2016.

dudu-lai

qwertykolea Please take a photo of the connector on the back of the OEM mainframe and I will check with a Raise engineer!

dudu-lai

qwertykolea
Photos like this one

dudu-lai

Dude, are you still online? Is it convenient for you to select that option and try to adjust the volume, are there any latency issues?

qwertykolea

dudu-lai

Hi, yes I've tried this configuration too. Result almost the same as with Sonata9 - 2016.HIGH.AMP, but sound a little bit worse.
Also I'm attaching photos of my original maineframe.