TomTom GO doesnt load most of the time

referravag

DUDU-Meng There is not such a setting for TomTom Go, nor for Waze. This setting is present only in Google Maps.

So for me, you will have to implement additional functionalities in your OS/widget so that it can handle correctly the transition from the widget to the Full Screen and vise versa.

This is something that your dev team needs to investigate carefully imho and find a better implementation for the next update of the OS/launcher as with your current implementation we cannot use correctly other apps apart from Google Maps...

Blaming always the other applications that have been working perfectly for everyone in different headunits is not an honest response from your side. Everyone here has bought your product because it is supposed to be robust and accepting feedback from the community for future corrections.

As the situation stands for me at the moment, the navigation widget is useless so I have completely removed it from my home screen...

DUDU-Meng

referravag
You can try manually disabling this permission.

Mikescotland

MihaiFlorin it's getting supper annoying. Sygic also restarts also every time after returning from reverse or any other application.

referravag

Mikescotland the same is happening with TomTom... When returning to the widget screen it seems that the navigation widget forces the app to close and restarts a different process that relaunches the application again...

Another bug that I have noticed also is that when TomTom is running inside the Navigation Widget it does not appear in the recent apps window, where you can also select the apps you want to put in split screen... It is like the process running TomTom is isolated in a different container or something compared to the rest of the system somehow...

For me the navigation widget works only with Google Maps as I said... It doesn't work correctly at all with TomTom... You will need to fix the issues with your dev team DUDU-Meng for the next updates 😊

DUDU-Meng

referravag
We are currently unable to address this issue. If an app is causing bugs while running in Picture-in-Picture mode, it should be fixed by the app's developer.
For the TomTom app you're using, you can disable this permission as shown in the image I uploaded earlier. For any other issues, it's best to contact the app's developer to optimize the UI for Picture-in-Picture operation.

JhonnyD

DUDU-Meng TomTom doesn't even need that permission.

referravag

DUDU-Meng As I said the setting you sent me for Waze is not present for TomTom. So no chance to change something there. You can check it for yourself.

For me the Navigation Widget is useless especially for the minimal mode since I don't prefer Google maps for navigation... So I don't bother using it...

As for the problem that was originally discussed with TomTom not starting at the beginning if it's not connected to the internet, personally I have adapted the following solution:

I have created a task on my phone using Macrodroid to activate my phone's hotspot once my phone losses connection to my wifi. -> That way my hotspot is already activated by the time I arrive at my car in the parking. If I am not at home, I activate it manually before starting the car. (Activating the hotspot once the phone is connected via Bluetooth to DUDU7 is not a good solution because it takes some time-few seconds already-for the phone to connect via Bluetooth.)
I have configured two more tasks that run in my DUDU7:
2a. The first task launches Radarbot, one second after the screen has turned on.
2b. The second task launches TomTom, ten seconds after the screen has turned on.

That way the WiFi has enough time and has already managed to be connected to my phone's hotspot before TomTom is launched (full screen). So there is no need to start the apps manually. The wifi is connected almost instantly after the screen is turned on. Radarbot is starting first in full screen and then Tomtom is launched second, fullscreen on top of Radarbot. While this happens, Radabot passes to the background, it activates its widget that is placed on top of everything, TomTom included. Thus I have TomTom full screen and the Radarbot widget on a corner on top of TomTom, getting visual and sound notifications about any speed cameras down the road 😉

DUDU-Meng

PIP is not compatible with all apps. If an app is incompatible, it should be addressed by the app developer.

JhonnyD

I can say one thing. TomTom support will tell you, that the app is not optimized for head units and that's it.

In this point TomTom behaves like DUDUAUTO does atm.

DUDU-Meng

JhonnyD
Maybe not, there is a difference between pip and running full screen.
Tomtom if it has some problems running in dudu's pip then tomtom running within other hardware's pip most likely has the same problem, not bothering to optimize for windowed running. It's only designed to run full screen.

DUDU-Meng

What do the issues with Waze and TomTom running in Picture-in-Picture look like?
Is there a video? My tests suggest these apps seem designed for phones and don't support multi-layout. I haven't been able to reproduce the issues you described. Waze occasionally displays a black screen for a moment during initial launch, but other apps don't exhibit this behavior.

referravag

DUDU-Meng I will try to make a video one of the coming days, but I have already shared some photos earlier here referravag, with a detailed description of the behaviour. Can you take a look please? In order to reproduce the bug you need to start moving the car for the instructions to appear in TomTom. Just testing it on your bench by putting in an address and starting the navigation without moving will not display the instructions about the next turns ahead.

About Waze, I need to check toggling your setting, but I am not using it as my main navigation app. I will come with feedback by the end of the week on Waze.

acvdmolen

MihaiFlorin @DUDU-Meng.
The last 2 weeks i travelled more than 4000 km's through Europe. When TomTom Go didn't start correct I did a reboot launcher at the moment that my internetradio app starts playing so I am 100% sure I have internet connection, and TomTom Go starts correct. So the question about an reboot launcher Task is at this moment the only option to make it work automatic.

MihaiFlorin

acvdmolen Only @DUDU-Meng can help you with that. I am just an ordinary user of the forum.

acvdmolen

MihaiFlorin okay thanks.

DUDU-Meng

acvdmolen
To this day, I still don't understand what kind of issues you're referring to when these two navigation apps crash while running in Picture-in-Picture mode. Based on your description, I can't even imagine what the problem might look like.
Also, regarding restarting the DUDU launcher—if you restart it, all the automated tasks you've set up will execute once, and you'll end up in an infinite loop.

acvdmolen

DUDU-Meng when I do a reboot launcher after wifi is connected tomtom Go starts correct. Because the navigation Widget in my case TomTom Go start to early and keeps hanging in the start phase I do a reboot launcher after wifi is connected it starts correct. What do you more want to know? It is what I do! That's why there are several times is questioning to make a "reboot launcher Task!"

DUDU-Meng

acvdmolen
I'd like to understand what you mean by “abnormal”—specifically, what the interface looks like when it's not functioning properly.
Right now, I only see that you've mentioned it's abnormal, but I'm unsure exactly where the issue lies.
I've reviewed the posts multiple times and haven't found any photos or videos showing problems with TOMTOM running in PIP mode.

referravag

DUDU-Meng yes in pip mode it works ok, but then when you want to change to full screen, the next turn instruction labels at the top left are not displayed like they should. I have uploaded photos earlier here. Check again please.

Also when you return from full screen to the PIP mode the app crashes and reboots again.

All this is not normal for me too...
Only Google maps seems to be working correctly with your pip mode. Waze has also problems...

The other thing, that TomTom requires an internet connection to start is a big fault of TomTom for me, and indeed not related to DuduOS... TomTom is supposed to offer offline maps navigation but finally you cannot use the app offline... It's frustrating... Many times has happened to have to start my way back home form the Pyrenees mountains and the app cannot start because there is not cellular signal... If I'm not mistaken Sygic also requires internet connection to start... Unacceptable for apps that are supposed to offer offline navigation...

DUDU-Meng

referravag
I see no issues with the 1 photo you uploaded. The interface also appears to be functioning normally.

referravag

DUDU-Meng Please, can you do me a favour? Can you read more carefully our posts? I am asking kindly because I think you are trolling us a bit here... Of course the problem is not when TomTom is running inside the widget; I didn't say that. I don't have any problems in the widget as long as I don't change to full screen in TomTom. Please understand that once you click on the three dots of the navigation widget and then you click on 'change to full screen', the instructions about the next turns are not displayed in TomTom Go... I have written this at least three times now... I really don't know why you are avoiding it...

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