DUDU-Meng Are you talking about a live service disconnect, or an account disconnect? For live service, you can turn on auto-connect - click on Service Disconnected, then click on Auto-connect in the popup box.
Janebo When using auto connection it will cycle between connected and disconnected all the time, is that normal behavior?
Janebo DUDU-Meng no not this account, I managed to fix the problem, I did a reset on the Head unit and after that the problem was solved, staying connected now
DUDU-Meng Bruno You mean that your account shows that it is disconnected when you are not connected to the Internet? This is normal. Account connection requires connection to the server.
Janebo DUDU-Meng no, I am connected to the internet all the time, I fixed this issue with Rebuild Configuration Parameters , but now it's failed again, so it connect and disconnect all the time, I have attached a video and my system info https://drive.google.com/file/d/1P1uSH1Mv3MVBqNQdEYuok7Syrk21sIig/view?usp=drivesdk
DUDU-Meng Janebo How many devices are logged into your account? If another device is logged in, you will be kicked out.
DUDU-Meng You have selected Europe as your region. Which country are you actually located in? It appears to be a network issue.
DUDU-Meng Janebo The European service area is in Russia. Switch to North America and try re-registering your account.
Janebo DUDU-Meng I was changing region to North America and reregister my account, but still the same error,
Janebo DUDU-Meng Hi, I have found the reason for this fault, I had to change from Norwegian language to English in the Android setting, then the account staying connected, But why is there not possible to have my applications in Norwegian?,
DUDU-Meng Janebo Please try installing the latest desktop app manually. If that doesn't work, you can switch the service area to North America and try again.
Janebo DUDU-Meng Hi, I was installing the app, I see this is a newer version, but the fault with account connect and disconnect is still there when language is set to Norwegian in the Android setting, it only stay connected if the language is set to English
Popescu Janebo Hi, i confirm the same problem. I have language Romanian, if is selected romanian the account is disconnected, if i select English stay conncted. I have the Dudu 7 with last update, but it was the same on previous update.
