Waze can't be used, unlock phone message

Wilock

Hello,

I can't use Waze apps on the duduAuto because I can't enter the address, the app think the system/phone is locked.

Regards

Wilock

No one guys??

Josh67

Wilock Did you find a solution? I have the same issue.

surfer63

Probably not.
But your "bug report" is completely lacking all necessary information.
Rewrite using the mandatory info from https://forum.dudu-auto.com/d/14-how-to-give-correct-feedback-on-bugs

Are you on launcher or dudu7/6/5/4 or FYT 7862/58581? Which version? Do you use it in a PIP window or full-screen? with or without Google Assistant? etcetera

CHR12345

BigyUU

The OP hasn’t responded to surfer63’s advice yet, so it might be best for you to follow that guidance so others can assist you more effectively.

First, you have already confirmed, but ensure that your DUDUOS firmware and apps are fully up to date.

Personally, I haven’t encountered this issue with Waze- it works fine for me. However, one key difference is that I don’t use a SIM card. Could the SIM be causing the issue by making the unit register as a phone to Waze?

Have you tried removing the SIM and using an iPhone hotspot instead? If not, give it a try and see if the error persists.

If the error disappears, reinsert the SIM and check if the initial opening with a WiFi connection prevents the issue from returning.
If the problem continues, it may require attention from the developers unless there are additional settings that can be adjusted.

BigyUU

I have the same problem. Running latest updates, sim card so the head unit has its own data separate to my iPhone 16 Pro Max. Great maps, great detail, but cant search addresses. Please unlock with your phone.

BigyUU

thank you CHR12345, i will give that a try.

Josh67

BigyUU Did you get it working? I have the same issue.