• HW Installation Support
  • No cold boot until reset

Please open Settings/About/Long press on the top left image
Take a picture of the version information screen and upload it

Will try and report back.
Thank you.

DUDU-Meng
Well, it actually made it worse. The update was successfull:

But after removing the device, the screen goes black. Waited for few minutes - screen is still black. When I click "reset" the image of a loaded os appears for a second and then disappears. The boot screen image also is not appearing (screen remains black). However, when I cycle 12v with reset button eventually the screen comes up with a boot logo and back to the same error cycle with "Wait mcu reboot failed" error, and after 2-3 minutes boots into OS with same things not working (sound, BT)

Here's ver info screenshot after "flashing" mcu:

Does the Bluetooth phone work, please?

    DUDU-Meng
    No, Bluetooth Phone doesnt work, and Android Auto doesnt work (head unit is not appearing in the BT search), amplifier doesnt work (no sound, can not adjust volume)
    Wi-Fi works though.
    Also, when the unit was new out of the box and I was connecting it same way on the desk, cooling fan was turning on often. But this time it does not turn on at all.

      OY-Verde-500x Settings - Automotive - Factory Settings - Password 108 - Click Repair Configuration
      If the situation is the same, the hardware inside the machine is damaged. Please contact your salesperson for after-sales service

        @DUDU-Meng
        I wonder if I should try to flash the latest beta? Or should I start a warranty process?

        dudu-lai
        Trying now, Sorry didnt refreshed the page before posting previous message

        dudu-lai
        Didn't help. Getting same error: "Wait mcu reboot failed"

          OY-Verde-500x Okay, please consult DUDU sales staff for after-sales service and warranty procedures.

            dudu-lai Thank you. I'll post back in this topic.