• Bug FeedbackSystem bug reception
  • Contacts (records) from iPhone don't get synchronized on BT phone app

So this is still present. Even if I don't have the watch connected to the phone, it takes like 2-3 attempts to synchronize the contacts. For you does it work well every time? Because in my case, sometimes it brings only parts of the all contacts.

    MihaiFlorin
    Bluetooth firmware fixes some issues.
    The Bluetooth firmware will be updated with the DUDUOS upgrade.
    The next DUDUOS upgrade may help with this problem.

      caolz Good to know

      19 days later

      caolz This bug is still present. At least when you have a Huawei smartwatch connected to the iPhone. On both 7862 and 7870

      3 months later

      Hello all,

      I have same issue, 7862, coupled with iphone 13 and huawei gt runner. I found out that watch also has sync contact option activated. I have disabled that option on watch, forget watch and on dudu contacts resync'ed. Reconnected watch and see how it goes. Will keep you posted.

      Regards,

      Looks like its an ios problem not duduos, i have an iphone paired with dudu and garmin watch and this problem is not present.

        PatrykWaw Yeah it seems so. Problem is that sometimes it works and sometimes no. It seems to be solved with deactivating contacts sync on the watch. But I will test further.

        9 days later

        Hello all (salut Florin),

        Still have this issue, phone connects ok but contacts do not sync. Tried reset bluetooth, reset phone, reconnect, it refuses to sync contacts. Maybe 3out of 10 tries. For me, this is a real deal breaker since I travel a lot and use hands free intensive. Maybe someone found another solution?

          @caolz Like @Christian_S says this problem is back in the latest updates.

          Christian_S By the way can you provide a screenshot with your "about device" details?

          2 months later

          i have same issue with dudu 7, i wear mi band 8 pro, i mean my contacts ar synchronized, but with wrong name, for ex my wife got my mom name...and thats not good syncronization

            obelix80
            Go to Setup>About
            Long press the image in the upper left corner to pop up the version information interface, then take a photo.

            If your system version is older, you can try updating the system and see if this issue still exists.

              caolz This problem is still present in the latest firmware. In my case I have a Huawei GT5 Pro paired with the iPhone. But in this case I get the message to "allow contacts to sync" although this permission is allowed in the Bluetooth settings. Even if I don't have anything paired to the phone (only DUDU7), sometimes I get the message "contacts are not synced" and sometimes it brings only numbers not names. I have to sync again to have the names and eventually the pictures of the contacts.