I'm thinking the same thing. It definitely seams like a CANBUS box issue. Do you know if I will need to change the frame and wire harness as well or just the CANBUS decoder?
The one that I currently have looks like this.

and where the harness hooks up to it looks like this.

This frame looks identical but comes with what seems to be either a LZ(HZ) or BNR CANBUS.

but the board on the frame is different and looks to be a different size connector.

I do plan on bypassing the factory amplifier and using an aftermarket amp so not sure if I can use this frame or if I need to be using this one instead.

I just like the A/C control options better on the other frame.