360 app

Whistler

@DUDU-HUANG @dudu-langzi @DUDU-Meng @dudu-lai @YAOXILONG

Hopefully someone can tell me who I can contact to try and get this sorted.

dudu-lai

Whistler
I'm sorry I can't help you resolve the issue you had with the salesperson.
I've reported this to the sales director and ask you to be patient and wait for their response via Alibaba or email.

Whistler

Also what kind of reply is this for a company. Totally disrespectful

Mikescotland

Whistler that's a joke.. Seriously...
Take a pic of this failing screen, I'm planning to do YT video about Dudu and their practices, possibly also on social media, so noone steps on this bomb anymore.

Whistler

Will get you one tomorrow.

Mikescotland will get you one tomorrow

Whistler

Found the box out and there is this inside it so surely there must be a warranty I just dont know how to claim on it as no one want to know

DUDU-Meng

Whistler
Try upgrading with another USB drive; this should be a USB drive issue.

IgorAndonoski

dudu-lai can you help me too please . Because i have a similar problems with the seller too . My head unit is from mekede too . Thank you .

Whistler

dudu-lai I’ve uninstalled the camera so that I can test without the extension wiring and still not getting anything from them.

Whistler

Thank you, things seem to be moving now and I have been offered a replacement on alibaba

IgorAndonoski

Whistler hi . I have the same issue with android head unit from mekede with 360 chip . I have asked them for that and they told me no you are not purached that . How did you aranged replacement can you tell me please ? Thank you .

Whistler

So got my new head unit and I’m still having issues.

Still the 360 cams are not working

The Dudu obd2 won’t connect

The Dudu ambient light won’t connect

There was also a rattling sound inside the unit

I thought it could be a Bluetooth issue but my phone connects fine

Whistler

dudu-lai

Whistler Have you tried connecting only two cameras? Any combination of two cameras. Can the images be displayed?

Whistler

dudu-lai I’ve tried 1, 2, 3 and 4 and a different camera too and I just get nothing

dudu-lai

Whistler Try 1+2, 1+3, 2+3

Whistler

dudu-lai i'm at work at the moment but will try late when I get home

Whistler

dudu-lai still isn’t working. It was suggested I change the lens type but I don’t know which one to select as none have 662 in the name

Whistler

Downloaded all lens type brp files and tested them all and none work

Whistler

Just realised it says the lens type on the cable 662+6028. Tried all 3 6028 lens types and none work

benzol

Try switching to the new 360 camera app, as far as I can see you're using the old one.
It was changed through the canbus menu, if it doesn't work out in a few days I can check.

Whistler

benzol I didn’t know there was a new app. Been given the job of getting the Christmas decorations out the loft so will do that then go and have a look.

Whistler

benzol is it called 4 channel mode? That didn’t work either

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