Jasper When opening the HD DVR app the connection to the camera is not stable so I am unable to use the it. I have not seen an error message.
DUDU-Meng Jasper Could you describe the specific issue you're experiencing with instability? Do you have any videos or photos to illustrate the problem? You can upload them to Google Drive and share the link here.
DUDU-Meng Jasper Do you have multiple DVR apps installed? Having multiple apps of the same type may cause conflicts.
DUDU-Meng Has this issue been ongoing, or did it start after upgrading a particular system? Have you checked the hardware? For example, cables, ports, or tried switching to a different USB port, etc.?
Jasper I have the factory installed app, adas DVR, and the bdcardvr app that we are told to install in the installation instructions. Should I remove the adas DVR app? This issue first appeared after the initial update to 3.6 from 3.5. I have checked the wiring connections and they are all solid.
DUDU-Meng Jasper You can uninstall it and try reinstalling it. Or try connecting it to a different USB port.
Jasper I tried to uninstall the adas recorder app but it would not uninstall, after selecting uninstall nothing happened. I did uninstall the HD DVR app and then reinstall it, the issue has increased the frequency of the connection resetting. Tomorrow I will uninstall the radio so I can change the usb connection but I don’t expect that connecting to a different usb input will change anything but if it does make a difference does that mean the OS update damaged my radio? And will I be able to use that usb connection for anything else?
