Duduauto user disconnected （Resolved）

Ctorrejon

User_mh7ouwx9

DUDU-Meng

Ctorrejon
If you wish to resolve this issue promptly, please provide me with your registered email address or account ID number. Thank you.
As mentioned in my previous response, you have already delayed this matter for several days.

Ctorrejon

Sorry for the delay. I mistakenly posted my username instead of my ID. My ID is: 4070595

DUDU-Meng

Ctorrejon
Is this ID number for the European server?
Please be clear in your statement. This ID is for the North American server, with the VIP expiring in April 2026.
If you're referring to an issue with the European server, please provide the ID for that server. Thank you.

Ctorrejon

No, sorry, it was the American server ID. This is the European ID: 4111023. Thanks

DUDU-Meng

Ctorrejon I've received the reply. I'll look into it tomorrow.

DUDU-Meng

Ctorrejon
Your VIP privileges for this account expired on June 3, 2025.

Ctorrejon

I didn't know it. Thanks for the clarification. The VIP privileges are only refered to trip data?

DUDU-Meng

Ctorrejon
Yes, currently only the trip log feature is available.

Divakar

DUDU-Meng Just have a quick question on the same. What does VIP privileges mean at all? and what does the expiry date mean in terms of the trip data. How do we renew the account. Is it a pay per service?
Also is there way we can gain access to the log file that contains our trip data.

Ctorrejon

Understood. Thanks for all your help

DUDU-Meng

Divakar
VIP is an online service that tracks your itinerary in real time.
No payment channels are available at this time.
Local recording is not supported.

« Previous Page