crashing feedback

jgsolo32

I notice once in a while the system will crash and be stuck. Not sure what triggers it. It's happened a few times. I can't reboot cuz it's stuck. Stuff still works just can't reboot. I have to restart the car. Fyi.

DUDU-Meng

Please first click on this link to provide a screenshot of your system information.
When the problem occurs, is the system running normally but the touch screen is not working? Or are the screen and sound also frozen?
https://forum.dudu-auto.com/d/1674-important-notice-feedback-on-bugs-must-be-prepared-system-information

jgsolo32

DUDU-Meng I'll screenshot my homepage then when the crash happens I'll screenshot it. I take notes on what works and wjat doesnt.

Some things I do remember getting stuck

Usually happens with Google maps
3 widget homepage gets rearranged and cannot move widgets. They are stuck
Can navigate to settings to reboot button but does not reboot when clicking reboot button.

I've had the duduauto 7 13" 12gb 512 installed for a week and its maybe happened 3 times. I have to turn the car off and on for it to reboot. Reboot button doesn't not work.

DUDU-Meng

jgsolo32 Have you enabled Google Maps' floating window?
If so, we recommend that you disable Google Maps' floating window, as clicking on it will not return you to PIP and may cause problems.

jgsolo32

DUDU-Meng I will confirm. THX