Not the support i was expecting.

dudu-lai

Mikescotland I'm sorry, but I'm more familiar with hardware installation and can't answer your other questions. Those other questions require professional answers.
Mike, I assume your primary goal is to make the device more user-friendly.
Do you use telegraph? I'll contact a few engineers to answer your questions.

Sean

dudu-lai Do you have more to offer than that very substandard response ? I’m at the point where I’m considering returning my unit because it is buggy and I am constantly having to touch screen while driving to make things work like they should (illegal where I live and fines are huge). Can’t get internet shared from my iPhone etc etc etc etc. The sampling of digital audio before being “passed” via optical etc etc. You guys put more into advertising than working on actually making a unit that functions as it claims to. When will we hear a decent customer focused reply?

Sean

Mikescotland post the name again please. I’m seriously thinking about returning mine.

Mikescotland

Sean It's a new Teyes Cc4 Pro, based on snapdragon processor. You can take a look at YouTube, just search for it. It's a new product so I'm basically waiting for some independent reviews to see if it holds to its promises. If so, I'm getting rid of Dudu and buying it.

WoOOOhOOO

Sean Can’t get internet shared from my iPhone

I'm definitely not discounting your experience but I have no trouble connecting my dudu7 to the hotspot of my phone.

My phone is Android and I have a tasker task that automatically turns the hotspot on when the phone connects to the bluetooth of the dudu7. The dudu7 basically connects in about 10 seconds every time and I see the wifi symbol.

dudu-lai

Sean My response wasn't intended for you, and you don't understand the process involved. I apologize if there was any misunderstanding.
Please create a new thread with your issue, and a DUDUOS system engineer will be able to answer your questions. I'm responsible for installing the theme and am not an expert on system issues.

Sean

dudu-lai these threads are public so your response is meant to be read by all involved in the forums. My issues are indeed separate to what’s been described above. Why I’ve commented here is due to the fact that I’m seeing a fairly consistent trend in DuduAuto replied to skirt around the issues being discussed and not to provide a firm commitment to actually resolving them. So many promises made but in reality this product doesn’t function at all like it should or could.

Sean

Mikescotland Thanks Mike. Another user sent me that info -obviously read your post before it was deleted. I was previously seriously considering going back to my trusted Alpine units and foregoing the optical/digital output -really their decision to omit this from all but their uber expensive units is the reason I looked for other options. I've been using their units with optical output since the mid 90's (yes, I'm that old). But the Teyes C4 Pro does sound very promising. Can't see any pricing yet so I'll do further digging.

I actually loved the Dudu when it first arrived and thought that all of the buggy crap was my inexperience with the unit. But as the days have gone by, I've found that my frustrations are growing and many things just don't actually function. I'd be better off using an SMSL Pro to feed my processor.

Our comments will now be deleted because of the mention of a potentially better alternative. I wouldn't even be looking if DuduAuto actually gave a damn...

Mikescotland

Sean same boat. Pricing is just now on pair with Dudu, at least when Dudu was released.
Bought Dudu, looked and i was impressed. Until I started to actually use it. Just a few:

try to make a phone call. No widget with favourites, no shortcuts to a particular contact (not even allowed via tasker), no search by keypad by name. When you actually place a call, you have trouble to end it, the icons are tiny on 9.5, I need to literally take my eyes of the road for 5 seconds to make my finger tap the icon.
absolutely fake spdif sample rate, everything gets to 48 kHz before hitting again resampler to 96 / 192 which doesn't make any sense. Any dsp internally processing in 96 kHz would do better resampling to it by itself than a Chinese chip on DUDU spdif board.
UI on 9.5 inch that can't be scaled. Icons are 8mm x8 mm, app buttons same, player controls 5x5 mm. Letters sometimes as small as 1.5mm. Good luck with driving and trying to do something.
connecting to WiFi hotspot takes ages after power from sleep, sometimes even 20 seconds. It's instant if you toggle WiFi on / off, yet requests to make an action on trigger are ignored.
as they used random screens in production (possibly whatever is cheaper) some screens don't display really dim. They just go black flash. So what Dudu does? Patch in 3.6 not to allow people go so dark, as some screens flash. Result? Everyone now has retina burning screens at night. Even those ones with good screens (mine is, goes really dim in previous 3.5 without flashes). Release a patch for these who want it? Nah.
except Dudu dvr and tpms all promised accessories are non existent, yet with fireworks they announced they are now available to switch on in the menu! Wohooo. Not to mention the HUD they recommend and set up was discontinued 3 years before Dudu was born and was not really available even then.
no aftermarket radar, although hardware (rx2 and tx2) allows.
"digital" external microphone is just an analogue condenser microphone.
poor quality fan, noisy
some functions work only in China
music widget forgetting what app was playing before even shortest sleep. Need to reopen app. Apps on no kill list still killed on sleep.
sudden implementation of linear volume control, which makes quieter listening with external amps impossible. No fine volume adjustment in quiet environment (completely against audio industry standard of logarythmic audio adjustment).
The list goes on...

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