• HW Installation Support

  • 360 cameras not working 😡 my last install issue

I’ve had quite a few install issues which have been frustrating- steering wheel controls not working, Bluetooth and WiFi not reliable, all but one now resolved 😊

I had my 360 cameras professionally fitted, at some cost and driving distance, only for him not to be able test the install because there was no 360 app. I solved that when I returned home - a factory reset and select 360 camera purchased. But, camera app shows nothing but black screens, no images can be displayed at all.

My installer assures me the wires are all connected, tight, and I’ve confirmed it’s seated well in the back of the head unit.

What else can I do or try to turn on the cameras? Is there any activation required?

Who can help with this last issue.

Ps - there may be one other future issue, but that’s for another day!

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Does your DUDU device have a 360 chip?

Yes, it’s 360 bought direct from Mekede with the cameras. 12/512.

    Johnno152 One camera or harness is bad, and if you plug it in, it will cause the other cameras to go black with no image as well.
    You can troubleshoot this by plugging in only one camera and when there is an image, plug in the other three cameras one by one.

        dudu-lai ok, I will try this today, thank you.

          I have disconnected all four cameras, tried them one by one, disconnected harness from head unit and inserted again, confirmed on my box that I have 360. Nothing will bring up an image on my 360 app.

          Maybe the 360 chip isn’t there, or not working? What else can it be?

          I have images I took if you want to see them.




          Do these yellow RCA’s need connecting? It makes no difference if I do or don’t, but just wondered.

          Ok, nothing makes much sense. Nothing would make it work, then I went to factory settings and toggled reversing camera switch off:

          This gave me left and right cameras working!

          But how to get the front and rear to work now? Note, I have plugged left and right into all the connectors and confirm the connection is ok, just the cameras not working.

            Johnno152 Front and rear cameras connected but not working?
            Check if the cameras are not plugged in tightly