• HW Installation Support
  • DUDU7 doesn´t shut down after engine stop

Hi, I+ve got a problem and cannot find a solution: the Radio dosn´t shut down or sleep when I stop the engine and close the car. In fact its alwas on and draining the battery. I searched a lot and could not find a saolution.
Someone mentioned that the shutdown signal comes from the CAN BUS Decoder.
I have an WV T6 Multivan and the Raise CAN Decoder (got the decoder together with the radio and the wireing direct from Mekede).
Any solution for this?
Thanks

Hello, do you have a C connector connected, which is for serial use of the canbus protocol? If there is a connector on the orange and red wire on the power harness, then disconnect it, if it is connected, the canbus adapter does not work. Connect the device to the internet and in the canbus settings select the canbus manufacturer (Raise) and your car. Or it is possible that it is connected incorrectly, check the connectors, the canbus adapter may also be defective.

    Pavel-71 Disconnect the connector shown in the figure