• HW Installation Support

  • Duel Usb issue

I'm having an issue with the supplies duel usb connector.
The single Usb Works and can connect and use the 2kdvr and Tpms. But the duel connector only supplies charge and doesn't display in file explorer when a data disk is attached. I have reconnected the connector several times to ensure it is clicked in properly and note it does supply charge to a phone or other device, just no data connection. Is there a system setting needed to enable it.

This is with the 11.5inch dudu7 unit 12/512 on a Citroen relay van and using an acv canbus but I doubt the canbus is related.

    Pinkaardvark

    Same. The dual USB seems to only allow one of the connections to be data (ie USB firmware upgrade) and the other charges only. And it’s not one or the other, it’s specific to one of the connections. This isn’t documented anywhere so if a user installs the wrong one into the glove box, for example, then you don’t get data.

        Tswire I don't think this is the same problem. Both of the outlets on my duel usb 6 pin connector do not allow data. I only have the single 4 pin usb working properly. So a big issue with Tpms, DAB and DVR all needing working outlets to connect to.



          All 3 USBs of DUDU support data transfer.

            dudu-lai that's what I would expect. So either software is disabling them on my 6 pin connector/the cable is faulty or the head unit is faulty. I have ordered an alternative 6pin dual connector to test the cable, but I suspect it's software or the head unit is the issue.